Did you know that nearly 50% of technicians say that their appointments regularly don’t go to plan? And that the main causes are customer miscommunication, unaccounted-for parts, and insufficient appointment lengths or travel times? This is exactly what field service management software can help you avoid. 

With so many options available, it can be hard to figure out which is the right solution for managing your field operations. That’s why we created this list of the top 6 field service management software for installation, maintenance, and other service companies: 

1. Simple-Simon
2. OutSmart
3. Relyon
4. FieldBuddy
5. vPlan

In this article, we’ll walk through each solution, outlining its main features, who it is best suited for, and of course, the price. But let’s first define what we mean by field service management software. 

What is field service management software?

Field service management (FSM) software helps companies manage their team of workers who provide on-site services for their customers. This includes scheduling appointments, assigning workers to a job, tracking and communicating with workers in real-time, managing digital work orders, and invoicing. 

Companies use field service management software to manage their personnel more efficiently, provide better working conditions, and ultimately deliver a better service to their end customers. The services provided could be anything from fixing a coffee machine to painting a house to installing a CCTV solution. 

Top 5 field service management software 

Now, let’s explore the top field service management software to help you find the best option for your business.

1. Simple-Simon

Simple-Simon helps service companies to plan, monitor, analyse, and invoice their field operations more efficiently. Its web-based platform and mobile app combine real-time data with analytics, automation, and reporting capabilities to offer an all-in-one solution to managing field services from the customer’s request to payment of the invoice. It also enables easy, real-time communication between office and field teams. 

Its app is the highest-rated field service app on the App Store (4.8 stars) and Google Play Store (4.7 stars), and enables field technicians to instantly access their schedules, update job statuses, log time, take photos, and capture digital signatures on-site. It also allows offline access, which is essential for busy field service technicians who may pass through areas with limited phone signal. 

Unlike other software, Simple-Simon is designed for rapid implementation and onboarding, which means that service companies can get started immediately once they sign up. Plus, it easily integrates with 80+ ERP, accounting, and other IT systems–making it easy to sync job and invoicing data without manual work or custom development by IT teams. 

These integrations include everything from deep integrations with enterprise systems like SAP, Business Central and AFAS, to more simple integrations with accounting software such as Sage, Quickbooks, Free Agent, and Xero. And if the system you use doesn’t yet have a pre-built integration, Simple-Simon’s team can quickly develop one. 

As for its customers, Simple-Simon is already used by hundreds of installation, maintenance,  security, cleaning, and other service companies. This includes PMT Aviation who successfully optimised their work processes with Simple-Simon, moving from manually processing 900 work orders per week, to a fully digital approach.

Milan Navis of PMT Aviation explains how transitioning to digital work orders has also helped them get invoices paid faster: 

“Thanks to Simple-Simon and its integration with Exact Online, we can now invoice fast on a weekly basis. Work orders are forwarded directly from Simple-Simon to Exact Online and automatically connected, which allows us to invoice more efficiently.”

Website: https://www.simple-simon.net/en/ 

Features: 

• Easy-to-use drag-and-drop planning board
• Highly-rated mobile app for digital work orders, time tracking, and photos
• Accurate time and materials tracking
• Automated workflows for processing and issuing work orders 
• Asset management capabilities to support maintenance planning 
• In-app communication between office staff and field technicians
• Prebuilt integrations with 80+ ERP, accounting, and other systems
• Quick to set up with minimal training required

Pricing: Simple-Simon uses a pay-as-you-go subscription model which is €27.50 per month per user, with the option to share licenses between team members. There is no fixed contract which provides customers with the flexibility to adjust the subscription at any time. 

Best suited for: Companies who are looking for a cost-effective, easy-to-implement field service management solution that provides extensive capabilities, without the complexity that often comes with enterprise software.

2. OutSmart

OutSmart is a VISMA-owned company that created a field service management platform to help installation, construction, maintenance, and security companies manage their daily service and maintenance operations. Designed to be an all-in-one solution for operations teams, it provides an end-to-end view of the service delivery process, from planning an appointment to completing digital work orders to invoicing.  

With the mobile app, field technicians can log their hours, record customer signatures, and update job statuses on the go, while planners and back-office staff can monitor progress in real time on the web-based platform. 

OutSmart also supports asset and contract management, allowing companies to track maintenance history and stay on top of recurring service agreements. It integrates with over 50 ERP, CRM and accounting systems to allow automated data sharing across workflows and teams. 

While OutSmart offers a large range of features and customizable pricing packages, it involves spending significant time building a package, implementing it, and training teams. Also, customer support may be more limited on entry-level plans, so it’s worth reviewing what’s included based on your package.

Companies that are getting started with field service management tools may prefer an alternative solution that has a better app (OutSmart’s app has 3.1 stars on the Google Play store), is quicker to set up, and offers more straightforward, pay-as-you-go pricing plans. 

Website: https://out-smart.com/ 

Features: 

• Drag-and-drop planning board for easy scheduling
• Mobile app for digital work orders and time tracking
• Support for recurring jobs and contract management
• Asset tracking with maintenance history
• 50+ integrations with ERP and CRM systems

Pricing: Customers build their own packages based on four core plans and add-ons. The core pricing plans vary from Launch (1 user at €13.5 per month) to Maximize (5 users included at €175 per month + €35 per extra user). Add-ons start at €1 per user per month, and contracts are billed quarterly or annually. 

Best suited for: Companies looking for a web-based solution who are prepared to invest time in customizing their setup, training their teams, and don’t prioritize having a high-performance app.

3. Relyon

Relyon is a Dutch software company that developed Relyon One to help maintenance and installation service companies get better control of their field service operations. The cloud-based solution provides real-time insights into planning, work order management, inventory management, and field operations.​

Similar to other solutions on this list, Relyon offers a mobile app to make it easier for field technicians to log hours, capture customer signatures, and sign off on digital work orders while they’re on the road. It lists several ERP and accounting systems that it integrates with, but if your system isn’t on the list, you can contact them to build a custom integration. 

Relyon One has a robust set of features, however, companies seeking a more straightforward, quick-to-implement solution with a wide range of off-the-shelf integrations may consider alternatives that prioritise simplicity and ease of setup.

Website: https://relyon.nl/en/ 

Features: 

• End-to-end service process management for planning, execution, and follow-up
• Smart scheduling with live status updates for office and field teams
• Field app for logging time, materials used, and capturing proof of service
• Built-in tools for managing inventory, parts, and stock levels
• Role-based dashboards with real-time operational insights
• Integrations with a list of ERPs

Pricing: Relyon does not provide pricing on its website. 

Best suited for: Installation and service companies that require a configurable system that provides extensive visibility, control and integration with ERP systems, and who are willing to invest the time and resources in customising it to their needs.  

4. FieldBuddy

Originally built on the Salesforce platform, FieldBuddy is a field service solution designed to help service organisations manage their field service operations more efficiently. It enables companies to oversee the full service lifecycle from appointment scheduling and technician dispatching to invoicing via a web-based platform and mobile app. 

To support efficient scheduling, FieldBuddy uses AI to optimise routes and technician assignments, helping businesses improve efficiency and reduce travel time. It also supports automated workflows and real-time alerts to improve collaboration between field technicians using the mobile app and back office staff using the desktop app. 

FieldBuddy also provides a personalizable customer portal where companies can allow their customers to create service requests, track appointments, and review previous work orders and invoices. 

With an extensive range of features and comprehensive integrations for enterprise-level ERP and CRM systems, FieldBuddy may be a good fit for companies that have the expertise and resources to customise the platform to their needs.

However, all of this comes at a price tag that is more expensive than many of the other options on the market. This means that companies who want a cost-effective solution that they can get up and running within a short period may be better suited to an alternative solution. 

Website: https://fieldbuddy.com/ 

Features: 

• Mobile app for real-time job updates, time tracking, and work orders
• Inventory management for parts tracking and returns
• Customer portal for appointment booking and service updates
• Automated workflows and notifications
• Integrations with Exact, AFAS, Dynamics, and Salesforce

Pricing: FieldBuddy provides 3 pricing plan options that all require a minimum of 5 licences: Starter (€39 per user per month), Professional (€69 per user per month from July 2025), Enterprise (€89 per user per month from July 2025). All plans are billed annually. 

Best suited for: Service companies in the installation, energy, or HVAC sectors that are willing to pay upfront for a software with advanced planning tools and extensive integrations with enterprise-level ERP systems.

5. vPlan

To round out the list, vPlan provides a field service planning software that helps service, installation, and maintenance companies plan, track, and analyse their field operations. It offers an intuitive interface for managing digital work orders, tracking team capacity, and coordinating field activities.​

Strongly geared towards planning, vPlan supports various planning views, including calendar, timeline, and Kanban boards, to provide flexibility in managing tasks and resources.​ It also integrates with many accounting and ERP systems via Open API, and is powered by Zapier, which means it can connect with 1,000+ apps without any coding. 

There’s no doubt that vPlan is a user-friendly planning software that can help increase the efficiency of teams, but it lacks many of the capabilities that the other field service management software offer, such as automated maintenance schedules and field technician profiles (to record their certifications). 

Companies looking for an end-to-end solution for managing their entire field service operations would be better suited to an alternative solution that is designed with their needs in mind. 

Website: https://vplan.com/en 

Features: 

• Visual planning boards (calendar, timeline, Kanban) for flexible scheduling
• Mobile app for field technicians to access tasks and log hours
• Real-time collaboration tools 
• Capacity management to optimise resource allocation
• Integration with accounting and ERP systems
• Specific platforms for different functions and use cases 

Pricing: vPlan offers pricing plans based on the number of ‘resources’ (staff, machines, spaces, or other assets) required. The 4 options are: Essential (€10 per resource per month), Basic (€15 per resource per month), Professional (€25 per resource per month), Enterprise (pricing on request). 

Best suited for: Installation and maintenance companies looking for a planning tool to improve the efficiency of their field operations, rather than an end-to-end solution. 

How to choose the best field service management software 

You now have a list of 6 potential field service management software, but how do you decide which one is the best choice for you? Here are some factors to consider: 

• Features: identify which features are most important for your company (e.g. route optimisation, in-app communication etc.), and find a solution that meets these needs. 
• Pricing and contract type: check whether the software offers flexible monthly plans or fixed-term contracts, and calculate how much you would have to pay for what you need. Don’t forget that some pricing models have extra costs for setup, additional features, and support. 
• Usability: arrange a demo of your preferred software and see if both the desktop and mobile apps are easy and intuitive to use. Also check if the mobile app offers offline access, which is essential for 
• Customer support: look at the level of customer support that is provided if you encounter any implementation or technical issues, as some software and pricing plans only provide very limited support.  
• Integrations: make sure the software can connect with your accounting, CRM, or ERP systems to avoid manual data entry and disconnected workflows.

Why maintenance and service companies are choosing Simple-Simon for field service management

If you’re looking for a field service management software that is quick to implement, intuitive, and designed specifically to help service companies increase the efficiency of their field operations, then Simple-Simon is a great choice. 

With customers ranging from coffee machine providers to security companies to solar panel installers, Simple-Simon has helped hundreds of service companies to digitalise their work orders, optimise their field service activities, and get invoices paid faster. 

Unlike other solutions, Simple-Simon offers a flexible monthly subscription with no hidden costs or limits. Plus, excellent customer support is provided to all customers regardless of whether they’re a small company or a large enterprise. 

Want to see the platform in action? Or learn more about how service companies are using Simple-Simon to save time and avoid double admin? Book a live demo with one of our field service experts.