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Support

FAQ

You will find answers in our FAQ to the most
frequently asked questions from our customers. Type your question or
choose from different topics and find your answer right away!
HELP CENTER

Do you have a support question?
Then create a ticket in our Help Center and our support team will help you asap.
You can also create a support ticket by emailing: help@simple-simon.net
 
SIMON TRAINING

Discover all the important parts and let us help you with the complete
implementation and settings of the app and your office module.
With one of our Simon Trainings you have
enough knowledge in no time to get started.
Go to FAQ
Go to Help Center
Book your training
Check ticket status

Are you also available by phone?

Unfortunately we do not offer telephone support. Support is only offered through our Help Center or via help@simple-simon.net. This decision was not made because we do not want to help you, on the contrary! Experience has taught us that this is the fastest way to help you.

By creating a support ticket, our support team can read your question and get to the heart of the problem fairly quickly. In this way we can work quickly and efficiently and help many more people in much less time.

Of course, the above does not mean that we will never call you, but depending on the problem, our support colleagues may decide that telephone support is easier or faster.