Real-time insight into an efficient schedule

Common problems with scheduling

An organized schedule is the core of your organization. After all, work orders in the planning are where installations, repairs, periodic maintenance and return orders, among other things, start. As a planner, you may encounter a number of problems that prevent you from putting together an optimal schedule. Do you recognize yourself in one or more scheduling pain points?

• Regularly reschedule work completely or partially;
• Phone calls back and forth when schedule changes occur;
• No clear overview of available employees;
• Lots of phone contact back and forth with your field service about status updates;
• Discussions with mechanics about hours worked.

With Simple-Simon, the above mentioned planning pain points are a thing of the past. By working with our software, you can easily create an overview of work that needs to be done. Wondering how you too can schedule more efficiently with Simon? Then read on.

Real-time insight into efficient scheduling

Do you also want more control and insight into the planning of your field service employees? That’s no problem with the field service management solution from Simple-Simon. With our software you no longer have to plan your field service based on paper work orders. Moreover, obscure paper work schedules with loose handwritten notes are also a thing of the past. Using Simon’s digital planning board not only gives you insight into your digital planning, but also improves the efficiency of your work processes. For example, you can see all your appointments and work orders at a glance. But also your daily and weekly planning, the company schedule and the availability of your employees.

Digital work schedule and work orders form the basis of your field service

Always be in complete control of scheduled work and appointments with Simple-Simon. Create company schedules that are instantly available in both the office, and in the field. Respond easily to contingencies using real-time synchronization. Shifts in the schedule thus become instantly visible to everyone. Which contributes to optimal cooperation between your office and field staff. After performing the work, the work order is immediately signed and returned to the office. This way you always have an overview of hours worked, among other things. The planner in the office can use Simon’s planning board to gain more insight into the availability of employees. For example, the planner can easily fill empty spaces in the calendar. With our handy app, employees can view their schedules anytime, anywhere. Does something change in the schedule? Then the relevant employee will immediately receive a push notification. You can also send the new appointment confirmation directly to the customer. This way you avoid standing in front of a closed door, for example. You can also send customers a text message with an estimated time of arrival to avoid phone calls from customers asking whether the technician is already on his way.

Streamline your field service thanks to real-time synchronization

On the road or in the office, always real-time insight

On the road, at home or in the office with Simon you have insight into your planning anytime, anywhere. Not only office staff, but also field service employees have real-time digital insight into planning and work assignments. This can be done with a desktop, tablet and smartphone. View, create or change work orders and appointments whenever and wherever you want. Thanks to real-time synchronization between office and app, data is always up to date on all devices.

Schedule a short live demo and discover Simon’s planning board

Personalize your company schedule

Closed for holidays, a general company closure due to vacation or something else? This and more can be easily noted in your company schedule. Since you can add your company roster to Simon’s digital planning board, it will always be included in the planning. You can also easily set the display, including whether you want to view the schedule by day or by week. Don’t just disable features, use filters to quickly display the most relevant information. Set the company schedule through your office module and see it directly in the schedule. Likewise, you can easily add repeat schedules to your company schedule.

Trouble-free collaboration

With Simon, you can create company schedules without difficulty. Not only does this allow employees to work together seamlessly, but everyone can always see all relevant information. Always and everywhere insight into previously performed work because you automatically build up a history per work address. So you always know what work your colleague has done before.

Connect with your favorite accounting package

Connect your Simon account with one of our 50+ integrations and work even more efficiently. This will automatically retrieve your data from your accounting package. This data is then available in your Simon environment. In addition, changes in for example customer data, items and work addresses are synchronized in real time. As a result, you no longer have to enter data twice. This not only makes your work easier, it also optimizes your field service. During the creation of the connection you do not have to go through any difficult steps. You can set this up completely independently from your Simon environment.

Try Simple-Simon 14 days for free

Do you also want to always have insight into your planning and work more efficiently? Simple-Simon is your all-in-one solution. Thanks to our software, you can immediately digitize your work schedule and work orders. This way you not only work efficiently, but you also save time and money. Experience the advantages of Simple-Simon yourself? Then use the button below to create your free test account. During the test period you can test all the features of Simple-Simon without any obligation. With Simple-Simon you do not sign a contract.

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